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Why did my image upload fail? What can I do?

If an image cannot be analyzed or the analysis fails, it may be due to the following reasons: 
  1. The image format is incompatible (currently, only DICOM files are supported). 
  2. The image quality does not meet the requirements of the analysis model.
  3. Missing patient information.
If the issue is not related to the reasons mentioned above, you can try to reupload the image, re-login the software, or contact technical support. 
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